Privacy Policy

At Universal Machine Works, we are committed to protecting the privacy and confidentiality of our customers' information. This Privacy Policy outlines how we collect, use, and safeguard your personal and business data.

We may collect the following types of information:

• Contact Information: Names, addresses, phone numbers, and email addresses.
• Business Information: Details related to your company, industry, and requirements.
• Transaction Details: Information related to purchases, orders, and payment transactions.

• To Process Orders: We use your information to fulfill and process orders for LASER cut, sheet metal, and fabricated components.
• Communication: We may contact you for order updates, inquiries, or marketing purposes.
• Improving Services: Your feedback and preferences help us enhance our products and services.

• We do not sell, trade, or transfer your personally identifiable information to third parties.
• Information may be shared with trusted partners involved in order fulfillment, but only to the extent necessary.

• Universal Machine Works employs industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
• Our employees undergo training to handle customer data responsibly and ethically.

• Our website may use cookies to enhance your browsing experience.
• These cookies may collect non-personal information, such as your browser type, device type, and IP address.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

• Universal Machine Works complies with applicable data protection laws and regulations.
• In case of a lawful request, we may disclose personal information to comply with legal obligations.

By using our website and engaging in business with Universal Machine Works, you consent to the terms of this Privacy Policy.

Universal Machine Works reserves the right to update and modify this Privacy Policy. Any changes will be communicated through our website.

For questions, concerns, or requests related to your privacy, please contact our designated privacy officer at [support@universalmachineworks.com].

By continuing to use our services, you acknowledge and agree to the terms outlined in this Privacy Policy. Last updated: 12th December 2023.